Who we are

Our website address is: https://alphagen.shop.

Data We Collect

Personal Data: Name, email, billing info, IP address.
Transaction Data: Purchase history, payment details.
Usage Data: Technical logs, browser type, device info.

How We Use Your Data

To process orders and payments.

Provide support and account management.

Send updates, newsletters (with opt-out).

Improve our products and website.

Comply with legal obligations (e.g., tax reporting).

Data Sharing

We may share data with:

Law enforcement or courts when required

Payment processors (e.g., Mollie, Paddle)

Hosting providers

Security

We implement industry-standard protection (HTTPS, encrypted storage), but cannot guarantee absolute security.

Cookies & Tracking

We use cookies and analytics tools to analyze site usage. You can control cookies via your browser settings.

Your Rights

Depending on jurisdiction, you may access, correct, or request deletion of your data. For such requests, email us at support@alphagen.shop.

Retention

We retain your data as long as your account is active or as needed for legal compliance (e.g., X years for tax).

Policy Changes

We may update this Policy. Updates are effective upon posting. We’ll notify you of significant changes via email.